Non-urgent advice: Important Notice
If you normally collect your prescriptions from the surgery please can you either indicate on the RE-ORDER FORM or ON LINE which pharmacy you normally use as your prescription will now be forwarded to this pharmacy. Pharmacies must be within the practice area.
Please DO NOT request your medications early as they will not be issued and DO NOT order more than you need.
What is a Repeat Prescription?
If you have a repeat prescription the items on repeat will be listed on the right-hand side of your prescription. When you need them please tick the boxes and return the slip to the surgery (post through post-box at surgery entrance). If an item is not featured on the right-hand side of the prescription then the item is not on repeat. Sometimes you may have had a medication multiple times in the past but if it is not listed on the right-hand side of your prescription then it is not on repeat and you will need to make a ‘special request’ via reception in order to request the medication from the doctor. Special requests need to be made in writing to the reception or you will need to see the doctor to discuss the prescription.
When and How can I Order my Repeat Medications?
1. Order online via the practice website.
2. Post the paper slip through the post-box at the surgery entrance.
*Please note we do not take prescriptions over the telephone.*
We will process your prescription within 3 days of your request.
However, if your prescription is ordered via or is collected by the Pharmacy please allow a further 3 days for the Pharmacy to process before attending the Pharmacy for collection.
All requests made after 12.00.pm will be counted/processed the following day.
Due to the volume of calls that we receive, we would be grateful if you would refrain from telephoning the surgery to ask if your Prescription or Med 3 (Fit Note) is ready for collection.
Emergency Medications Protocol
Due to an unusually high number of requests for emergency repeat prescriptions the doctors at Links Medical Centre have devised a new protocol.
The medications listed below will be issued at short notice as an emergency (Via Emergency Doctor) if a patient has run out of all medication that day.
If your medication is not on the undernoted list then your request will be processed in the usual manner.
Emergency Medications List
Insulin all types e.g. Lantus, Novorapid, Actrapid, Humulin
Antiepileptics if used for epilepsy Sodium Valproate (Epilim), Carbamazepine (Tegretol)
Lamotrigine, Phenytoin, Levetiracetam (Keppra), Reliever inhalers Salbutamol, Salamol, or Ventolin only.
Regular inhalers will not be issued as an emergency.
Antipsychotics Lithium (Priadel), Quetiapine, Chlorpromazine, Olanzapine, Aripiprazole, Risperidone Methadone.
Emergency antibiotics and steroids if a patient has COPD and they are on their repeat prescriptions.
GTN Spray Glyceryl Trinitrate. Anticoagulants for blood clots – Warfarin, Apixaban, or Dalteparin
Cancer patient/palliative patients medications
Parkinsons medications Levodopa, Carbidopa (Sinemet). Hydrocortisone tablets if taking this medication every day.
A Special Note for Antidepressants
Antidepressant medications have a long half-life. This means that the antidepressant medication will still be in your system for at least 48 hours and probably longer. You should come to no harm if you miss a day or two of these medications.
We will process your request as quickly as possible and recommend you check back with us in 48 hours.
It is also important you attend regular check-ups with the doctor whilst you are on these medications.
A Special Note for Painkillers
Please try the local pharmacy who will be able to advise you of over the counter pain medications.
It is really important to keep organised with your medications.
Please consider setting a reminder on your phone or writing a note in your diary the week before they are due to finish.
Have you considered registering with a local pharmacy? The pharmacy will reorder medications for you and provide you with emergency prescriptions if you run out.