This section contains a description of your data protection rights within NHS Lothian.
The Right to be Informed
NHS Lothian must explain how we use your personal information. We use a number of ways to communicate how personal information is used, including:
- This Data Protection Notice.
- Information leaflets.
- Discussions with staff providing your care.
The Right of Access
You have the right to access your own personal information. This right includes making you aware of what information we hold along with the opportunity to satisfy you that we are using your information fairly and legally.
You have the Right to Obtain
Confirmation that your personal information is being held or used by us. Access to your personal information. Additional information about how we use your personal information. Although we must provide this information free of charge, if your request is considered unfounded or excessive, or if you request the same information more than once, we may charge a reasonable fee.
If you would like to access your personal information, you can do this by submitting a written request. Subject Access Request Forms (SARS) can be collected from Reception and then sent back to:
Links Medical Centre,
4 Hermitage Place,
Leith,
EH6 8BW.
Telephone: 0131 554 1036
Once we have received your request and you have provided us with enough information for us to locate your personal information, we will respond to your request without delay, within one month (30 days). However, If your request is complex we may take longer, by up to two months, to respond. If this is the case we will tell you and explain the reason for the delay.
The Right to Object
When NHS Lothian is processing your personal information for the purpose of the performance of a task carried out in the public interest or in the exercise of official authority you have the right to object to the processing and also seek that further processing of your personal information is restricted. Provided NHS Lothian can demonstrate compelling legitimate grounds for processing your personal information, for instance; patient safety or for evidence to support legal claims, your right will not be upheld.
The Right to Complain
NHS Lothian employs a Data Protection Officer to check that we handle personal information in a way that meets data protection law. If you are unhappy with the way in which we use your personal information please tell our Data Protection Officer using the contact details below.
Data Protection Officer
NHS Lothian Waverley Gate,
2-4 Waterloo Place,
Edinburgh,
EH1 3EG
Tel – 0131 465 5444
[email protected]
Please note email from your private address may not be secure.
You also have the right to complain about how we use your personal information to the Information Commissioner’s Office (ICO). Details about this are on their website at www.ico.org.uk.